Privacy Policy
How Tripilo handles your data.
Last updated: insert date on publication
1. Who is responsible?
The controller for personal data processed through the Tripilo app and this website is bControl (trade name). Verify: insert name, address and Dutch Chamber of Commerce (KvK) number Contact: support@tripilo.app.
2. What data does Tripilo process?
| Data | Purpose |
|---|---|
| Location data (GPS) while recording a trip | Determining and showing the route and distance of your trip on the map. You give permission via iOS and can withdraw it at any time in iOS settings. Full GPS routes stay on your device. |
| Trip data: type (business/private), date and time, from, to, purpose, distance, any odometer readings | Your trip records, overviews and exports. This data stays on your device. |
| Subscription status | Via StoreKit the app asks Apple whether Premium is active, its end date, whether auto-renew is on and whether there is a billing problem. This happens on your device and is not stored with your trip data. Payment is handled entirely by Apple; the app sees no payment details. |
| Advertising data (free version only) | Showing ads through Google AdMob, see section 5. |
| Emails to support | Answering your question. Please do not send addresses or other sensitive data that are not needed. |
| Website visits | The website is hosted by Cloudflare, which processes technical data such as your IP address when you visit in order to deliver and protect the site. The website uses no cookies, no analytics and no external scripts or fonts. |
3. Where is data stored?
Your trip data is stored locally on your iPhone. Tripilo has no user account, no own server and does not sync via iCloud. If you use an iCloud or computer backup of your iPhone, the data may be included there according to your settings. It also leaves your device when you share an export yourself. If you delete the app, locally stored data is deleted as well.
4. Purposes and legal bases
- Performance of a contract: providing the app’s features (trip recording, overview, export).
- Consent: access to your location via iOS and, in the EEA, the UK and Switzerland, the ad consent form. You can withdraw consent.
- Legitimate interest: answering support requests and keeping the app and website secure and working.
5. Advertising through Google AdMob
The free version of Tripilo shows ads through Google AdMob (Google Mobile Ads and Google’s consent platform, UMP). Ads are always non-personalised. No keywords, location, trips or routes are sent to Google. Ads appear only for free users, never during a trip and never on the start screen. There is no crash reporting from the ad SDK and no mediation.
For this, Google processes, among other things, your IP address (for the region), device and app information, an identifier for frequency capping and fraud prevention, and impressions and taps. Tripilo never asks permission to track you (no App Tracking Transparency).
In the EEA, the UK and Switzerland, Google’s consent form appears at an ad placement. If you decline, you get limited ads without an identifier on your device, or no ads. Outside those regions no form appears and ads are non-personalised. You can change your choice via Settings › Privacy › Privacy choices for ads (only visible where the form is required for your region). With Premium you see no ads.
6. Subscriptions through Apple
Premium is sold and managed through Apple (StoreKit). Apple processes your payment and subscription data under Apple’s own privacy policy. You manage or end your subscription in iOS settings or in the app via Settings › Premium › Manage subscription.
7. Service providers and recipients
- Apple Maps (MapKit): for the map display and three functions: the coordinates of departure and destination are converted into an address, your search term is used to find places, and the coordinates of start and end point are used for the route-planner estimate. Full GPS routes are not sent to Apple. Apple’s privacy policy applies.
- Google (AdMob): free version only.
- Cloudflare: website hosting.
- Verify: insert the email provider of support@tripilo.app
Have legal review: transfers outside the EEA (Google, Apple and Cloudflare are US companies; usually covered by the EU-US Data Privacy Framework or standard contractual clauses)
8. Retention
Trip data stays on your device until you delete it or delete the app. Under Settings › Privacy › Keep GPS route points you choose Always, 12 months, 24 months or 7 years. Older route points are then deleted automatically; distances, addresses and history remain. We keep support messages as long as needed to handle them. Verify: choose retention period for support email, e.g. at most two years
9. Your rights
Under the GDPR you have the right of access, rectification, erasure, restriction, objection and data portability, and the right to withdraw consent. bControl has no access to your trip data; it exists only on your device. You exercise these rights yourself in the app: access and export via Settings › Data › Export all data (JSON), deletion via Settings › Privacy › Delete all data. For advertising data use Privacy choices for ads and Google’s privacy policy. For support messages email support@tripilo.app. You can also lodge a complaint with your national data protection authority; in the Netherlands this is the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).
10. Security
Your data is kept in the app’s protected storage on your iPhone, using iOS file encryption. Exports and backups are written with iOS’s strictest file protection: they are readable only while your iPhone is unlocked. No trip data is sent over the internet and there is no account that could be hacked.
11. Children
Verify: the age rating has not yet been set in App Store Connect; only state an age once it is fixed
12. Changes
We may update this privacy policy, for example when we add features. The current version is always on this page, with the date of the last change.
13. Contact
Questions about privacy? Email support@tripilo.app.